Tuesday March 17, 2015
1:00 pm – 2:00 pm (EDT)
About the Webinar:
From the workforce to academia or personal life, communication is important to every role we hold. This webinar will help you understand how to properly communicate with colleagues or other professionals in various forms. We will go in depth about how to properly write an email, when to discuss items face to face, and proper phone etiquette. It will also describe the proper ways to shake hands, manage a conference call, and leave a voice mail message for incoming and outgoing calls.
At the conclusion of the webinar, participants will be able to:
– Convey the right message with words and body language in face-to-face communication
– Write clear and professional emails
– Make effective phone calls
Who should attend:
Professional and Collegiate Members are welcome to attend. RCRs, RCCEs, RCSs, and SWEFLs are highly encouraged to attend.
Speakers: Olivia LeBlanc and Inga Bentley